Data Loss Happens, Even in the Cloud!

Data stored in Microsoft's cloud services is well protected against loss from system failure. But this does not prevent data loss due to human action. There are many studies that look at the cause of data loss. One study (January 2013 SaaS report by the Aberdeen Group) found that 32% of the companies surveyed had experienced data loss from:

  • User Error (64%)
  • Hackers (13%)
  • Closing Account (10%)
  • Malicious Deletion (7%)
  • Third-Party Software (7%)

User error is clearly the major cause of data loss, and there is no reason to suppose that users will be less error prone when working in the cloud.

Bizcare can supply and implement a cloud backup solution for Office 365 that will protect your business from this type of crippling data loss.

Cloud Backup for Exchange Online

Exchange Backup

Deleted item in Exchange Online will be permanently removed after 30 days. The default configuration is to retain deleted items for only 14 days. This is fine for retrieving immediately recognised errors, but what about the sacked employee who deletes one or two critical folders from Outlook before leaving? Unless the data is missed and restored within 30 days it is gone forever.

Bizcare Cloud Backup for Exchange Online makes it easy to restore that missing data no matter when it was deleted. Even deleted mailboxes can be retained indefinitely. Backups are taken six times daily and there are no retention limits. The cost of the storage for the backups is included in the fixed per user monthly fee. Alternatively backups can be configured to use your company Microsoft Azure tenant for ultimate control (you pay for the cost of storage with this option).

Restoring individual items, folders or complete mailboxes is a simple operation. We can restore the data for you, or if you prefer we can provide you with a portal to perform your own restores at no extra cost.

Cloud Backup for Sharepoint and OneDrive for Business

Sharepoint

Sharepoint and OneDrive have no archiving or expanded data protection features to recover lost data. Microsoft are able to recover whole Sharepoint sites but this may take days and is not suitable for recovering individual files. The Bizcare Cloud Backup for Sharepoint and OneDrive for Business can restore individual files, folders or whole sites quickly using a few simple steps.

The most common causes of data loss in SharePoint and OneDrive for Business are

  • Ransomware. Files encrypted by Ransomware can be restored using Sharepoint's ability to restore a previous version. However this can only be done file by file. Restoring thousands of files that have been encrypted is an almost impossible task using this method. Restoring large number of files from Cloud Backup is a simple and quick process.
  • SharePoint Site Admins can permanently delete Sharepoint data, making it immediately unrecoverable.
  • Corrupted files can take hours to rebuild.
  • End users can permanently delete data in their OneDrive for Business account making it immediately unrecoverable.
  • Items in the recycle bin are unrecoverable after 186 days.

Bizcare Cloud Backup for Sharepoint and OneDrive for Business makes it easy to restore missing data no matter when it was deleted. Backups are taken six times daily and there are no retention limits. The cost of the storage for the backups is included in the fixed per user monthly fee. Alternatively backups can be configured to use your company Microsoft Azure tenant for ultimate control (you pay for the cost of storage with this option).