Controlling Windows and Application Updates (Patching)

Applying patches to the Windows operating system and applications is very important. Patches are issued for a number of reasons, and not all patches are equally important. Many patches address security shortcomings (“holes”) in the software and need to be applied as soon as possible. This should be the primary defence against malware attacks. Some […]

Continue reading

New Office 365 App – StaffHub

Microsoft have released a new Office 365 cloud service called StaffHub. StaffHub works across all types of devices. It enables staff and managers to manage time (for example shifts), communicate within teams and share content. Staff can check schedules, swap shifts, request time off, find information and send messages to the team or members of […]

Continue reading

Keeping A Watchful Eye On Disk Space

Early this morning a low disk space condition was detected on one of our clients servers. The system (C:) partition had grown due to general day to day activity and patches to the operating system. Low disk space will cause poor server performance. If not addressed it will result in the server crashing, probably within […]

Continue reading

Should You Use Open-Source Software?

To answer that question I need to explain what open-source software is. According to Wikipedia open-source software is “computer software with its source code made available with a license in which the copyright holder provides the rights to study, change, and distribute the software to anyone and for any purpose”. So what does that actually […]

Continue reading

Strategies to Protect your Data

There are many things that can go wrong and result in data or system loss. Data protection strategies need to identify risks and prescribe actions to mitigate those risks. So what could go wrong? Hardware can fail, be damaged or get stolen. Staff can accidentally or deliberately delete or damage data. Malware (malicious software such […]

Continue reading

Cloud Terminology Explained

What is the Cloud? Cloud terminology can be very confusing to anyone who is not involved with the IT industry. In this article I’ll look at the three most common acronyms that you’re likely to come across. I’ll attempt to explain them in non-technical terms, and in particular their relevance to Australian small businesses. First, […]

Continue reading

Make the most of your Office 365 Subscription

Many small businesses have replaced their on premises Exchange Server with Office 365. In a lot of cases this change was driven by the need to replace an ageing Microsoft Small Business Server installation. A common migration scenario is to move mail to Exchange Online (part of Office 365) and then replace Small Business Server […]

Continue reading